Last Updated: March 2026
Welcome to Roohva. These Terms and Conditions govern your use of our website and services. By accessing or using our website, you agree to follow and be bound by these terms. If you do not agree with any part of these terms, please do not use our website.
1. Introduction
Roohva is an online fashion platform that offers stylish and affordable clothing products, including kurtis and other fashion items. Our goal is to provide a smooth and secure shopping experience for all customers.
By using this website, you agree to comply with these Terms and Conditions as well as all applicable laws and regulations.
2. Eligibility
By using our website, you confirm that:
• You are at least 18 years old
• You are legally capable of entering into binding agreements
• All information provided by you is accurate and complete
If you are under the age of 18, you may use this website only with the involvement of a parent or guardian.
3. Account Registration
To access certain features of our website, you may need to create an account.
You agree that:
• The information you provide is true and accurate
• You will keep your login credentials secure
• You are responsible for all activities under your account
Roohva reserves the right to suspend or terminate accounts that violate our policies.
4. Products and Pricing
Roohva strives to ensure that all product information on the website is accurate. However:
• Product images are for illustration purposes only
• Colors may slightly vary due to lighting and screen settings
• Prices and availability may change without prior notice
We reserve the right to modify or discontinue products at any time.
5. Orders and Acceptance
When you place an order on our website:
• You agree to provide accurate shipping and contact details
• Orders are subject to acceptance and availability
Roohva reserves the right to cancel or refuse any order due to:
• Incorrect pricing
• Suspected fraudulent activity
• Product unavailability
If an order is cancelled after payment, a refund will be processed according to our refund policy.
6. Payment Terms
We accept various payment methods such as:
• Debit Cards
• Credit Cards
• UPI
• Net Banking
• Cash on Delivery (if available)
All payments must be completed before order processing unless Cash on Delivery is selected.
Roohva uses secure payment gateways to ensure safe transactions.
7. Shipping and Delivery
Roohva aims to deliver products within the estimated timeframe mentioned during checkout.
However, delivery may be delayed due to:
• Logistics issues
• Weather conditions
• Public holidays
• Unforeseen circumstances
Customers will receive tracking details once the order is shipped.
8. Returns and Refunds
Customers may request returns or exchanges under our Return Policy.
Conditions include:
• Products must be unused and in original condition
• Return requests must be submitted within the allowed return period
• Refunds will be processed after product inspection
Shipping charges may be non-refundable depending on the situation.
9. Intellectual Property
All content on the Roohva website including:
• Logos
• Images
• Product designs
• Text
• Graphics
are protected by intellectual property laws and belong to Roohva.
You may not reproduce, distribute, or use any content without prior written permission.
10. User Conduct
Users agree not to:
• Use the website for illegal activities
• Post harmful or offensive content
• Attempt to hack or disrupt the website
• Use automated tools to collect data
Violation of these rules may result in account suspension.
11. Third-Party Links
Our website may contain links to third-party websites for additional information or services.
Roohva is not responsible for the content, policies, or practices of these external websites.
12. Limitation of Liability
Roohva will not be liable for any:
• Direct damages
• Indirect damages
• Loss of data
• Loss of profits
arising from the use of our website or products.
Users access and use the website at their own risk.
13. Privacy Policy
Your privacy is important to us. Please review our Privacy Policy to understand how we collect, use, and protect your personal information.
14. Changes to Terms
Roohva reserves the right to update or modify these Terms and Conditions at any time.
Changes will become effective immediately after they are posted on the website.
Users are encouraged to review this page regularly.
15. Governing Law
These Terms and Conditions shall be governed by and interpreted according to the laws of India.
Any disputes related to these terms will be subject to the jurisdiction of the appropriate courts in India.
16. Contact Information
If you have any questions regarding these Terms and Conditions, please contact us:
